Terms & Conditions

Please read these terms carefully before booking a consultation with Dr. Salini J P. By booking and paying for an appointment, you confirm that you have read, understood, and agreed to all terms listed below.

Last updated: 19 April 2026  ·  Dr. Salini's Homeopathic Clinic, No. 10, 5th Street, Govardhan Gardens, K K Nagar, Tiruchirappalli — 620021
1

Payment & Booking Confirmation

No appointment is confirmed until full payment is received via Razorpay. Appointments are non-transferable and cannot be gifted or reassigned to another person. Your booking is personal to you.

2

No Refund Policy

All payments are strictly non-refundable under any circumstances — including cancellation by the patient, rescheduling requests, no-shows, or session termination by the practitioner. This applies to all consultation types and programme packages.

3

Professional Conduct & Session Termination ‡

All interaction with Dr. Salini — before, during, and after consultations — must remain strictly clinical and professional in nature at all times.

Dr. Salini reserves the right to immediately disconnect and terminate any video call without prior warning if the patient engages in any of the following:

  • Inappropriate, sexual, or suggestive language or behaviour
  • Sexual innuendo of any kind
  • Offensive, abusive, or disrespectful communication
  • Harassment or intimidation of any nature
  • Any conduct deemed unprofessional at the practitioner's sole discretion
No refund will be issued in cases of session termination under this clause, regardless of the stage at which the session is terminated — including cases where the session has only just begun.

This policy applies to the video call itself, as well as all WhatsApp messages, emails, and any other form of communication with Dr. Salini or her clinic.

4

Session Recording

All video consultations are recorded for clinical documentation purposes only. Recordings are stored securely and accessed solely by Dr. Salini for clinical reference, case notes, and follow-up care. By booking a consultation, you provide your explicit consent to being recorded.

Recordings are never shared with third parties and are not used for any purpose other than clinical documentation.

5

Session Extensions

Consultations are booked for a fixed duration. At 45 minutes into any session, a prompt will appear on screen offering an extension. A further payment of ₹1,500 per additional 30 minutes is required to continue beyond the booked time.

Extension payments are also non-refundable.

6

International Patients

It is the patient's sole responsibility to ensure that receiving a teleconsultation from a homeopathic physician based in India is permitted under the laws and regulations of their country of residence. Dr. Salini's clinic is not liable for any regulatory concerns in the patient's jurisdiction.

7

Nature of Homeopathic Consultation

Homeopathic consultation is not a substitute for emergency medical care or conventional medical treatment. If you are experiencing a medical emergency, please contact your local emergency services immediately. Dr. Salini's consultations are intended to complement, not replace, conventional medical care.

8

Patient Data & Privacy

All patient information shared during registration and consultation is treated as confidential. Data is stored securely and used solely for the purpose of providing homeopathic care. We do not sell or share patient data with any third party.

9

Changes to These Terms

Dr. Salini's clinic reserves the right to update these Terms & Conditions at any time. The date of the latest update is shown at the top of this page. Continued use of the booking system constitutes acceptance of the current terms.

‡ Summary of Clause 3: Dr. Salini reserves the right to end any call immediately and without warning if she deems any patient conduct to be inappropriate, sexual, offensive, or disrespectful. No refund will be provided in such cases, for the consultation fee, the time already taken, or any extension payments already made.

Questions about these terms?

Contact Dr. Salini's clinic:   086089 11788 (Call or WhatsApp)  ·  No. 10, 5th Street, Govardhan Gardens, K K Nagar, Tiruchirappalli — 620021

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